General Info

  • Freight Terms To Continental U.S.

    F.O.B. Wichita, KS. Shipping and handling will be pre-paid and added to invoice. Title of goods passes to customers at the time the merchandise is assigned a carrier. We are not responsible for delays or damages in route. After initial billing, additional freight charges may occur for incorrect addresses, zip codes or additional carrier charges. A handling fee of $2.50 for ground and $5.00 for freight will be charged per destination for shipments on customer-supplied account numbers.

  • Freight Claims

    Claims for freight adjustments, breakage, damaged goods, and delays in transit must be reported within 5 days of receipt of product. Goods should be inspected immediately upon arrival. If damage or shortage is found, discuss with carrier at time of delivery for immediate inspection and documentation. Inspection should be made at once in order to file a claim with the carrier. Credit will be issued upon receipt of paid claim.

  • Truck Shipments

    Orders requiring pallets will be charged $12.00 per pallet.